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BPO Medical Forum => Medical Conditions & Diseases => : daytrippers July 07, 2008, 05:38:08 PM

: Warning about Sergeant's Gold
: daytrippers July 07, 2008, 05:38:08 PM
We bought Sergeant's Gold flea and tick drops today at Wal-Mart.  We applied it per directions, and within 1/2 an hour, 3 of our dogs had severe allergic reactions.  6 baths later, we learned our lesson.  I would use caution with anything that contains Cyphenothrin.
: Re: Warning about Sergeant's Gold
: JulieWG July 08, 2008, 01:39:55 PM
Hi there,

Iím replying to you today on behalf of Sergeantís. Iím so sorry to hear about the allergic reaction your three dogs have encountered. With flea and tick season here in full force we encourage all pet owners to read up on product labels and warnings. Carefully reading all product labels and proper application is extremely important. It is also imperative that when treating multiple pets at once, they are separated for at least 24 hours to keep them from grooming on each other.  Please join us at our ďSergeantís CaresĒ page on Facebook to learn more and read through some helpful Q&As:

http://www.facebook.com/pages/Sergeants-Cares/18781352388

Best wishes,
Julie

: Re: Warning about Sergeant's Gold
: daytrippers July 08, 2008, 04:51:07 PM
Just for the sake of discussion, you have chosen to speak on behalf of this product.  We read the directions, we applied them per the directions, and yes we read the warning.  The warning in a nut shell says "with ALL pesticides there is a risk of an allergic reaction.  If reaction occurs bath pet with mild soap and rinse with plenty of water."  Not a whole lot of specific details.  Secondly, we have used another named brand for years without incident.  The great thing about message boards is I can share my experiences with others. If it happened to us, it could happen to others.  I appreciate all your suggestions.
: Re: Warning about Sergeant's Gold
: tunisianswife July 24, 2008, 05:42:15 PM
I am experiencing this right now. I bought this brand today for both my lhasa and shihtzu thinking that it would be a good preventative because of killing the eggs and larvae as well. They do not currently have a flea problem so it is monthly preventative and a different brand than what I normally buy. 15 minutes after application, my lhasa started running around, trying to hide in corners, hiding under furniture, panting, barking, whining; just would not sit still. I immediately knew it had to have something to do with this so I bathed him and gave him a benadryl. As I went to bathe the shihtzu, he too began to experience the same symptoms. I have called the 800 number and given the same instructions as you but nothing is helping. I know I'll be up all night. My vet's office is closed on Thurs. but they will go the first thing in the morning.  No vomiting or foaming at the mouth. I was also instructed to give them tuna juice to take any taste out of their mouth had they licked the areas which I don't think they did. They are both exhausted, I know I will have a sleepless night, and they are inconsolable. You are correct. There is no specific 'side effects' stated on the package.
: Re: Warning about Sergeant's Gold
: animystics July 25, 2008, 01:15:27 AM
I am going through this also right now. My dog is walking funny, drooling, and is very anxious. She is normally a very independent dog but she is pressed up next to me and cant relax...I think she is scared. I gave her 2 baths with dishsoap and scrubbed her down. I also gave her tuna water to ge the taste out. SHe has been drooling for an hour already. I cant take her to the vet becasue it is 3am and its 70$ to just walk n the door and obviously my bank isnt open. I followed the directions and applied it to all our dogs here and everyone else seems fine but now I am afraid they might come down with the same symptoms...Ple ase pray for my Rosie dog...I will never use this stuff again. This isnt worth the risk!! There should be a warning on the package about this risk! I didnt know anything about the danger of this stuff until it happend and it is all over the internet. SO many dogs are going through and have gone thorugh this. There is NO reason for it.
: Re: Warning about Sergeant's Gold
: GabbisMom July 28, 2008, 12:09:25 PM
Those of you that has experienced these problems with your babies recently, can you tell me if they are better now? We used this kind on our Great Dane 2 times and he was fine. Now I have used it on my yorkie mix and she is having the same problems as your dogs. Hyper-activity, Running and hiding, drooling, smacking her lips, etc. I'm terrified! I have bathed her with Mane & Tails shampoo and shes laying on me sleeping now, but I'm so scared.
: Re: Warning about Sergeant's Gold
: VetTec July 30, 2008, 03:07:16 PM
My warning to everyone is never purchase an Over-the-Counter flea and tick prevention. These products contain chemicals that have a high rate of reactions. I work in a veterinary clinic and I have seen burns, seizure, and rashes to name some side effects. Your best method of preventing parasites is to use products from your vet clinic. In the long run it will save you medical expensive related to adverse reactions of these poisons.
: Re: Warning about Sergeant's Gold
: daytrippers July 30, 2008, 03:43:43 PM
I am so sorry to read that others have gone through this since we first posted the warning.  All but one of our pups recovered within a day, but poor zeus was suffering for nearly 3 days.  Our Vet gave him something to reduce the irritation.  I don't want to bash Sergeants, it's just really an unfortunate risk of a reaction that we will never ever take again. Frontline from our Vet is what we'll use in the future.
: Re: Warning about Sergeant's Gold
: DonnaM August 05, 2008, 09:02:42 AM
I have had the same exact experience in recent weeks. My sister gave me some Sergeant's Gold flea insecticide for small dogs recently, because her Silky Terrier had had an allergic reaction to it within about 20 minutes of her applying it (per the directions, in a straight line from between the shoulder blades, to halfway down the back). He had never had that reaction to either Hartz or Frontline flea spotters, but she figured her dog must be highly allergic. Of course, she had to wash it off right away, which helped a great deal. I tried it on my Maltese mix last week, and had the same reaction - but in my case, it took several hours before my dog started showing signs of allergic response. He sleeps with me (fortunately), and I awoke in the middle of the night - around 3 am (I had applied the Sergeant's flea spotter to him late in the evening) because my poor little dog was going nuts. He was climbing all over me, and whimpering. These symptoms were similar to the ones my sister had described her Silky Terrier exhibiting, so I immediately jumped out of bed and gave him a thorough bath. The instant I turned the faucet on him, and began swishing the water over the area where I had applied the Sergeant's flea spot drops, he appeared greatly relieved. If my sister hadn't described the symptoms to me, though, I might not have connected the reaction to the flea spotter, since some 6 or 7 hours had passed since I'd applied it to him! This is a very dangerous product, and I believe it should be removed from the market. I've applied other brands of flea spotter to my little dog in the past, and never seen any kind of allergic reaction from him. Shame on Sergeant's for not taking this issue - and customer complaints seriously!
: Re: Warning about Sergeant's Gold
: marypyrs August 05, 2008, 12:26:36 PM
It is ridiculous that this company does not take responsiblilit y for their lack of conscious let alone responsiblilty for harm done.

Please take care and beware of these products sold "over the counter" and in grocery stores, Walmarts, etc.

To have had a "Representative" ~ if I could call her/him such ~ checking in on forums says volumes to me. BUYER BEWARE!

Your Vet Clinic may charge more for a product than an over the counter. But these are our Babies here. And they deserve the best and the safest. Agreed?  :)

"J" 
: Re: Warning about Sergeant's Gold
: Guardian Angel's White lightning August 05, 2008, 10:18:54 PM
we used this on jazmine our dane and all of the fur on her back fell out!!! She had a reverse mohawk,....i felt horrible! I learned my lesson the hard way, we stick to frontline, it seems to work best for us!
: Re: Warning about Sergeant's Gold
: daytrippers August 06, 2008, 05:37:30 PM
Again, it makes my heart ache to read about more pups having to go through this. :'(  If you look at the 3rd post from julieWG above, you can see the company's standard respone.  Reading it again today nearly a month after the fact, it still makes me feel like she is twisting it to sound like I did something wrong!  ???  Please share you experience with those outside BPO.  Word of mouth can still save a pup from suffering!   ;) 
: Re: Warning about Sergeant's Gold
: WeimConvert August 07, 2008, 02:45:03 PM
My dog is yet another victim of this senseless poisoning.  He had classic symptoms - drooling, restlessness, twiching ears, diarreha and vomiting.  When he refused food the next morning, I knew something was wrong. 

I didn't mention using this product to the vet because you figure if it's still on the market, it must be safe.  HA. Thank goodness for web sites like this to help spread the news.  Bottom line, wash the stuff off with dishwashing soap and call the vet.

I'm using word of mouth to spread the news - I had NO idea this stuff (and Hartz) were potential killers, nor do the vast majority of consumers of pet products.

PS - love the Irish Spring soap idea.   
: Re: Warning about Sergeant's Gold
: DeogisMom August 16, 2008, 11:18:21 PM
I'm so glad I found this forum tonight! We used Sergeant's Gold on Deogi and within a few hours he was exhibiting all the same symptoms others have described: drooling to the point of foaming at the mouth, lethargy, scratching and redness around the application site. I tried to call the emergency number on the back of the box and was on hold for 15 minutes before I gave up and called the ASPCA poison control hotline (888-426-4435). My boyfriend and I are giving him baths with dish soap and plenty of water now. I'll post with an update in the morning -- keep Deogi in your thoughts! (And it goes without say that I will NEVER use this product again)
: Re: Warning about Sergeant's Gold
: MeAndMyMuttz August 16, 2008, 11:26:59 PM
hi guys! Yes, Sergeants and Hartz products can and will KILL dogs and cats, I have seen it happen myself at the clinic. Best not to use ANY product besides those prescribed by your vet. I hope this post enlightens people to that.

The flea shampoos and baths over the counter also can cause similar reactions. PLEASE PLEASE PLEASE only use medications, even shampoos and topicals FROM YOUR VET!!


P.S. If this happens to anyone else and the bathing does not work, take your pet to the nearest vet IMMEDIATLEY, they can administer Robaxin which will stop the tremors and start them on fluids to help them recover more quickly. At which point keep all of your paperwork and the package to the flea/tick medication you used. You can file suit against the company for vet bills if you followed the directions exactly there are actually a few class action lawsuits pending against Sergeants and on dogster.com a woman is getting together a petition to the FDA to ban the active ingredient in these medications.
: Re: Warning about Sergeant's Gold
: DeogisMom August 17, 2008, 01:16:34 PM
Hey all, just giving an update on Deogi for anyone who's interested. We gave him 6 or 7 baths using dish soap and stayed up rubbing his back and tummy to try to 1. make him more comfortable and 2. keep him from scratching the application site. He drank lots of water so I think that helped to flush his system. He's doing much better today, a little tired from being up all night but still playful and loving all the attention.

We contacted WalMart today and were told a rep from the research dept. would call us back this week about the product. We also called Sergeant's and were fwd'd to a hotline rep who told us Vitamin E oil will help sooth the redness and keep him from scratching. She also told us something that would have helped last night when he was still excessively salivating: We could have given him tuna in water (undrained) to help get the bitter taste of the product out of his mouth. I plan on contacting the EPA about this product (Reg. No. 2517-80) as well.

My boyfriend accidentally got some of the oil in his eyes (between petting Deogi and then rubbing his own eyes) and he said it felt like Icy/Hot on his eyeballs! What a horrible product!

I wish we could get this off the shelves today, but in the meantime let's just hope other pups don't have to suffer through the same thing.
: Re: Warning about Sergeant's Gold
: marypyrs August 17, 2008, 01:55:49 PM
I'm SO glad to hear Deogi is feeling better. (He's a real Doll Baby by the way.  :-* )

It's pretty scary ~ some of the OTC stuff out there. And SO misleading by their claims and advertising to Pet Parents who are not fortunate enough to be connected to an informative source.

I may be a pain in the neck to some people, but I never hesitate to make a statement to anyone I see putting some of this 'stuff' in their carts. Most are positive responses and they stick the item back on the shelf. Others ~ well ~ they look at me like I'm some kind of a nut case.

We'll most likely have 'another' response from Sergeant's. And that's just fine by me. Bring it on.

Again. I'm SO happy to hear Deogi is recovering from his horrible experience.  :) And welcome to BPO!
: Re: Warning about Sergeant's Gold
: pyr4me August 18, 2008, 08:07:08 AM
Glad to hear that he's doing better!  :)
: Re: Warning about Sergeant's Gold
: sandra August 26, 2008, 11:06:28 PM
I wish I had seen this site before applying this product to Lulu.  She's suffering from all of the same symptoms. It's 2 a.m. and it's going to be a long night.
: Re: Warning about Sergeant's Gold
: GoldenPyrs August 27, 2008, 01:42:31 AM
Oh no, poor Lulu!  I'm glad that you found BPO Sandra, but I just wish that the circumstances were better.  Have you tried bathing Lulu and will she drink water or low sodium chicken broth to help flush her system?  Poor baby, how is she doing now?

I can't begin to say what I think of this "product".   >:(
: Re: Warning about Sergeant's Gold
: dogandcat_mom August 27, 2008, 01:08:53 PM
There has to be away to for us to get the point across to sergeant's. We are the ones that keep them in business. I'm considering calling my local media station to see if they will run a story on this product. Maybe if all 33,000 + people that have taken the time to complain about this product in forums would speak a little louder we can get this pulled from the market. I thought I had killed my "kids" a german shepherd/boxer, and a pug/chow. There is no warning of this type of reaction. Luckly, my dogs reaction wasn't serious and they are doing fine now, 24hours later. But it was a long night last night, and I don't think either of them will ever want another bath!!
: Re: Warning about Sergeant's Gold
: sc.trojans August 27, 2008, 02:18:23 PM

More than water is necessary to flush the system - the toll of these chemicals is what it does to the liver and kidney - the two filtering organs.  I highly recommend starting these dogs on milk thistle, dandelion, turmeric,and burdock for cleansing and detoxifying the liver, blood, and GI tract.

There are some good whole supplements out there such as PetAlive and Thorne's Hep C:  http://www.holisticpetinfo.com/Conditions/liver.htm
: Re: Warning about Sergeant's Gold
: dogandcat_mom August 28, 2008, 12:52:06 PM
UPDATE ON PREVIOUS POST:
I did call the news station, channel 27 in lexington, kentucky. They were just has unnerved by this product still being sold as I am. They came by my house this morning and done an interview with me. They are also going to speak with the local vets about this product. At least this will get the word out and hopefully save our beloved furry friends. This will air on the local channel tonight between 5p-6p. He wasn't sure exactly which segment it would be on but it will be on the air to notify the public of this poison that is sold to "protect" our dogs. I believe they have streaming video on the website if you want to see the segment. I'm not stopping here. This is only the beginning for me. I am going to call sergent's and most likely file suite for my vet bills. My dogs are doing so much better now, still itchy and not 100% yet. We are going for a check up on saturday to find out if there is any long term effects from this product. I'll keep you all posted and let you know if there is anything you all can do to help get this off the shelf.
: Re: Warning about Sergeant's Gold
: GoldenPyrs August 29, 2008, 04:49:56 PM
Dogandcat_Mom, I am really glad to hear that your pups are feeling better.  It's wonderful that you used you & your pups awful experience to help warn others.  I wonder what it would take to get this story to go nationwide....   :-\
: Re: Warning about Sergeant's Gold
: dogandcat_mom September 01, 2008, 12:47:01 PM
here is a link to the new broadcast that aired last week. I urge you all to call you media stations as well, if only the local papers to get the word out on this product. The  louder we are the more likely sergeants will have to do something.
http://wkytarchives.com/watch?v=3499
: Re: Warning about Sergeant's Gold
: GoldenPyrs September 02, 2008, 12:27:53 AM
Great job getting the word out, Dawnn!  Who knows how many other pets you've saved from awful reactions by spreading the word.  I'll see if I can find an e-mail addresses for our local news stations, too.   ;)  :)
: Re: Warning about Sergeant's Gold
: JulieWG September 02, 2008, 10:07:39 AM
Again, Sergeantís is very sorry to hear about what your dogs have experienced. We definitely want to hear from anyone who believes their pet has had an adverse reaction to any of our flea and tick control products. If you havenít yet contacted our 24-hour consumer hotline at 800-224-7387, we strongly encourage you to do so for a couple of very important reasons:   
 
 - We want to make sure that your dog is in good health. Naturally reading these posts are more than bothersome to us.
 - Sergeantís needs to gather information from you and your vet in order to start an investigation.  Sergeantís has a procedure in place where a complaint of a possible adverse reaction is given to a committee of independent veterinarians to review and investigate what may have caused the reaction or problem.
 
Itís important to remember that all flea and tick control product are pesticides and in order for these products to be as safe and effective as possible, they must be used as directed. Itís also important to understand that, just like human health care products, nothing can be 100% allergy-free, so some dogs will have a reaction.  Most reactions are temporary, such as skin irritation, but some can be very serious.
 
Sergeantís wants to help pet owners make safe choices, which is why we expanded our ďLook at the LabelĒ educational campaign and website www.lookatthel abel.com to educate consumers on proper application and use of flea and tick control products. Each case in this forum Ė and other forums - is different, which is why we think you will find the information on www.lookatthel abel.com helpful in answering many of the questions you may have at this point in time. Sergeantís President, Bob Scharf, wants pet owners to know this tool is available and encourages everyone to visit the website or call Sergeantís hotline to answer any questions or concerns you may have - whether it is pre, post or after application. You can view a special message here: http://www.youtube.com/watch?v=pbONNAshrWo.

Again, we are very sorry about the experiences we are reading here and want nothing but your pets to be healthy and happy!  Visit www.lookatthel abel.com for useful tips. Please let us know if you have any questions at all, as we would be more than happy to assist you further.
 
Best,
Julie
: Re: Warning about Sergeant's Gold
: JoMorningstar September 02, 2008, 12:28:25 PM
they told you tuna juice??? first thing thta comes to mind about canned tuna.. is the risk of mercury..  maybe olive oil would be better..

josephine
: Re: Warning about Sergeant's Gold....... READ the many Horror Stories!!!
: Lorraine September 03, 2008, 08:44:10 PM
Sergeantís President, Bob Scharf
Please read all the Sergeant Poison Cases listed in this web site along with the Sergeant suffers in other sites below on the results of Sergeant Gold and SentryPro XFC.

We read the label, it is not the packaging of your product that is the issue. We are experienced dog owners, we would rather be directed to see a corrective action campaign on how to stop producing a product that has known consistent adverse reactions than how to read a label.

We watched our loved ones suffer for days as the result of your product.

How many cases can you read before your company takes action? How much customer suffering and expense will Sergeant create for the sake of their revenue?
Why are you requesting your customers to do Sergeantís product testing and giving us the onus to report out to you the adverse results?

Take a total of the calls you have received regarding the reactions, when is one more call going to be enough???
Take it off the Market. One Animal Suffering is Cruelty.

http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medication-almost-kills-dogsters-lucky-and-nala/#comment-465919
 
http://www.hartzvictims.org/2008/01/28/danger-sergeants-gold-flea-and-tick-squeeze-on-2/
 
http://answers.yahoo.com/question/index?qid=20070603204206AAZelWw
 
http://journal.drfaulken.com/problems-with-sentrypro-xfc-flea-and-tick-medication/
 
http://www.hartzvictims.org/modules.php?name=News&file=article&sid=1841&mode=thread&order=0&thold=0
 
http://www.bigpawsonly.com/index.php?PHPSESSID=5290a3d838a93ff178451d0a875baa71&topic=23893.0
 

: Re: Warning about Sergeant's Gold
: Bob S September 09, 2008, 08:28:26 AM
Hi Lorraine,
 
Iíve read through the postings on Big Paws, including yours and I want you to know how very sorry I am that you and the others in this forum have had an unpleasant experience with one of our products. I want to personally address some of your concerns as I take every case extremely seriously.
 
We do not market products that are dangerous or that we would not use on our own pets.  I have 2 dogs at home that I love dearly and they are both using this product as are the dogs of my friends and family. I know it is upsetting when your pet has a reaction and when you look at a forum like this you could get the impression that everyone has that same experience, but that is simply not the case.  Please know that millions of dogs are treated with this product every year and for nearly all those dogs the result is that they are flea and tick free without any negative reaction.   

Sergeantís has been working to find an answer to why some pets have reacted negatively but the problem happens so seldom that it is almost impossible to pinpoint the cause.  We know there are differences in the physiology of dogsí skin and we believe that those variances may play a role in this process. Ideally, we would like to have products that no pets ever have a reaction to, but no one has ever been able to develop such a product for pets (or for humans, for that matter).  We will continue to work to get as close to that goal as possible for this product and for all of our products but I wanted to reach out personally and let you know that your concerns, and those of all pet owners, are being listened to at the highest level here at Sergeantís.

Again, I'm very sorry that your dog was irritated by our product.
 
Thank you,
Bob Scharf
: Re: Warning about Sergeant's Gold
: angelsmama September 09, 2008, 09:56:06 AM
I have never used it for Angel, but I did on Dotty. Dotty never had a problem, but my mom's cat did. She was listless and drooling. We bathed her immediately and after a few minutes she was better. We had the vet standing by waiting on our call back. After seeing how Heidi reacted never again will I buy Sergeant's Gold. I wouldn't even take it for free...
: Re: Warning about Sergeant's Gold
: pugbully7 September 09, 2008, 10:19:44 AM
On Friday Sept. 5,2008 I applied two diiferent size appr. Sergeant's Gold flea and tick squeeze on to my 2 dogs.  When I got home around 5p.m. I noticed my pug had not peed in her litter box since early that morning, her pee pad was dry and my husband said when he got up that she was asleep in her litter box, which was unusual.  I began to notice that my pug and english bulldog were panting heavily, continuously shaking their heads, and scratching.  When I looked at their food bowl it was still full of food.  When I walked in the door I noticed the smell of the stuff I had applied to their neck.  My husband said they had been laying around and panting since he had woke up around 2pm.  I freaked out because I knew something was wrong and immediately washed them with vet-oatmeal dog shampoo, applied dog hydrocortisone and gave them benadryl.  They slept with me Fri night and all night the pug was scooting through the pillows and covers.  She would roll, yelp, scratch and shake.  My bulldog was shaking her head but didn't seem as restless.  On Sat. I called the emergency # on the package and HOLLY told me to wash dogs 3 times in dawn that the oatmeal wasn't strong enough to remove the product and then apply vit. e. She said it was probably a parasitic reaction.  My dogs did'nt have fleas. I did every thing she told me to do.  You could still smell the topical after 3 washes with dawn, they were still shaking and itchy and lethargic.  By Sat. late afternoon my bulldog ate a little and seemed to feel better and my pug finally peed. (she had drank from a cold water bottle Fri., but it was over 18 hrs. before she peed) My pug would drink a little but not eat.  They stayed in the bed with me and about midnight I put the bulldog in her crate because she began rolling and pacing.  She cried off and on through the night.  My pug was still restless, but not as bad as the previous night.   I thought things were better.  BOY WAS I WRONG!!!!  When I took my bulldog out Sunday morning to potty, I noticed her fur looked matted on her right side of her neck down her shoulder.  I took a close look and saw there was puss and blood on her fur and skin.  By the end of the day I noticed a large area behind her left ear had hair missing and it was yellow with puss oozing out.  By that night her whole left side of her neck, shoulder and behind her ear had puss, blood and small bits of hair were falling out.  On Monday morning I called my vet.  They had to sedate her so they could shave off her hair and clean all of the infected abcesses caused by an irritant applied to her skin.  While I was waiting to pick up my bulldog from the vet I had gone home to check on my pug.  She had still been head shaking and scratched at her ears, but the skin redness had looked lighter.  It's a good thing I took that alone time with her to give lots of hugs and kisses or i would have missed the fact that she had also developed an abcess on her neck that was oozing puss.   I took her to the vet and she too was shaved and treated thank God I found it or the infected skin would have spread as fast as it did on my bulldog.  I have lots of pictures.  They both are on antibiotics and creams.  Neither slept Mon. night, even though they had cortisone shots they are still trying to scratch at their wounds.  So for another night I stayed up listening to them cry. they are still shaking, rolling and lethargic.  My vet bill was nearly $300.  I guess other bills just won't get paid on time.  My daughter just received a wish from the MAKE-A-WISH FOUDATION at the end of Aug.  Our family certainaly does'nt need this added stress.  We love our dogs and I want something done about my vet bills and mostly I want this product removed from every shelf!!!!  We need to band together to stop this product from hurting and killing more animals!!!   samribble@hotmail.com
: Re: Warning about Sergeant's Gold
: Nina September 09, 2008, 12:53:02 PM
I can't believe this product is still on the market. I used it about 5 years ago on my cat. Within 15 minutes she had a reaction, the area that it was applied to had turned bright red and she was howling in pain. I called the emergency vet right away and they told me to wash the area with sunlight dish detergent several times to remove the product from her skin and if she became lethargic to bring her in right away. Thankfully I had caught it right and she was fine. But never again will I buy any of their products.
: Re: Warning about Sergeant's Gold
: Lorraine September 09, 2008, 11:17:59 PM
Dear Bob,
 
Greatly appreciate that you have replied to our concerns. 
Although I would not describe the experience I went through as lightly...as an unpleasant event.  Watching two of my loved ones suffer and cry as the result of your product for 3 days straight would qualify more like tragedy to me.   
 
My experience along with all the other postings are evidence that your product is dangerous.  It brings me little comfort to know that you use it on your dogs and would take the of risk sharing it with your friends and family.  I believe your words were trying to convince me of the confidence of your product.  Yet the "comforting" statements only reflect that you do not understand the tragic experience your customers go through as a consequence of your product.
I am glad that you have not had to suffer a "reaction."
 
To your point regarding differences in the physiology of dog's skin...
both of my Pugs come from different breeders with no genetic links yet both experienced the same severe symptoms.  Making the point you bring up regarding skin type influencing reaction potential to be a false assumption.
 
Ideally, I would like to have trust and confidence in a Company's reputation along with its leadership to invest in products.  The more I read your response, I am feeling doubt that the real Bob Scharf wrote the reply.  I would hope that a person who rose to the position of President would take action on customer's feedback rather than respond in generalities.  The only Action to Negative feedback is Corrective Action.  Corrective Action equals taking this product off the market because it does cause suffering of living beings.
 
Sergeant Sufferer,
Lorraine

Read more Sufferers Daily!

http://journal.drfaulken.com/problems-with-sentrypro-xfc-flea-and-tick-medication/

http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medication-almost-kills-dogsters-lucky-and-nala/

Take it off the Market. One Animal Suffering is Cruelty.

http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medication-almost-kills-dogsters-lucky-and-nala/#comment-465919
 
http://www.hartzvictims.org/2008/01/28/danger-sergeants-gold-flea-and-tick-squeeze-on-2/
 
http://answers.yahoo.com/question/index?qid=20070603204206AAZelWw
 
http://journal.drfaulken.com/problems-with-sentrypro-xfc-flea-and-tick-medication/
 
http://www.hartzvictims.org/modules.php?name=News&file=article&sid=1841&mode=thread&order=0&thold=0
 
http://www.bigpawsonly.com/index.php?PHPSESSID=5290a3d838a93ff178451d0a875baa71&topic=23893.0
: Re: Warning about Sergeant's Gold
: dogandcat_mom September 10, 2008, 01:49:19 AM
WOW! I'm insulted by the remarks made by the supposed president of this company.
To the President of Sergeants Poison:
 I can read!!! And I think the rest of us on this forum can as well. First, I thought my dogs may have had an allergic reaction, ok, that happens. However, I have two different breeds of dogs, 2 completely different breeds. Allergic reaction, maybe if only one of them had gotten sick. I can't believe that you consider for a second that over 40 thousand complaints, that is the number that I have found online, is minimal! That's 40 thousand way to many!! If you ask me. Sure, i would brush this off had I only found a hundred or so. Ok there's a million dogs in the world, but 40 thousand is hard for me to swallow. As for your "read the label crap" that's what it is. I quote, if irritation occurs? What exactly do you consider irritation. As for me and the rest of the people here its certainly not what our loved ones suffered through. We are not uneducated, illiterate people as you seem to want to label us. How about you read the label to your product, and you tell me where it says my dogs could die if I use your product, or where it says they will become disorientated and fear for their lives. Or even where it says they could have seizures, or tremors. My dogs were poisoned by this product that is the bottom line. If this wasn't something people would be concerned about the local news station would not have put your product in such bad light! Yeah I did that, Mr. President of poison.
My dogs appear to be their happy healthy selves again, however I'm not taking chances. we went to the vet where they drew blood to check their enzymes, liver function, blood levels and several other things. They don't do that for allergic reactions. Allergic reactions do not affect the liver and kidneys. I'm already out $400 dollars in vet bills that is only rising, thanks to your product that is suppose to protect my "kids". And as many others here that's a lot of money for me to come by unexpectedly.
I don't appreciate your insulting us by your brushing away our complaints and assuming we are idiots. You will hear my name again, most likely when your sitting beside me in court. >:(
: Re: Warning about Sergeant's Gold
: Lori in NC March 18, 2009, 05:42:44 AM
Wow! I sure wish I had read this forum before using this stuff. I put the flea drops on my 10 lb rat terrier last night and she responded with the same symptoms I am reading here. She is thrashing around and coughing with dry heaves. She is biting her feet and won't relax. I washed it off her with mild dishwashing soap and I called Sergeants. They told me that she will be fine and that its a "mild" reaction. They told me to put vitamin E oil on her coat where the drops were applied and to use a cold wash cloth on that area. They said she is experiencing a burning feeling. If anything happens to this dog, they are getting the pants sued off them. My dog is trying to relax now but I am fearing long term problems from this stuff. She still wont come out of her crate. She wont eat, go outside or come to me. Now understand, this dog is my BABY and thrives on my attention. She is not herself AT ALL.
These companies are in the business of "caring" for our pets, or so you would think. With this many posts regarding this product, one would think there is obviously a problem with the use of it. I realize all medicines have a possibility of side effects and reactions but when this is such a common occurence as shown here, that should be enough for them to pull it off the shelves. They asked me for the lot number on the box and all, so that tells me they may have let batches leave the factory that should not have been used. Legislation should put the same protocols in place for pet products as they do for humans. If there is a problem with a human medicine, its pulled and researched by the FDA. The same should apply here. This is what I get for trying to save a few bucks after being laid off from work. Thanks for listening
: Re: Warning about Sergeant's Gold
: Lori in NC March 18, 2009, 08:33:24 AM
Thank you. She is starting to slowly perk up a little. She still wont eat but I am hoping for more recovery with each hour.
: Re: Warning about Sergeant's Gold
: Lori in NC March 19, 2009, 04:02:28 AM
Hello again. It's the next morning here and she is much more perky and social. She ate & went out like normal, however she is still shaking her head back and forth as if to rid her head of something on it. It may be still the residual toxins that have penetrated in her neck creating a tingling or burning in her ears? She still prefers being in her crate but she did sleep with me last night as she always does.
Anyone else that went through all of this, if you could tell me about the head shaking and how long that continued. I just want to know that it will go away. It's been about 36 hrs since application.
I'm just SO HAPPY she seems as if she'll be alright.

Thank you all
: Re: Warning about Sergeant's Gold
: Lori in NC March 19, 2009, 11:42:00 AM
You read my mind. :D I'm going to bathe her again after dinner. I did notice the skin on the inside of one of her ears looks a little red. I'll put some vitamin E oil on that too. Thank you
: Re: Warning about Sergeant's Gold
: Lorraine May 03, 2009, 04:38:43 PM
Quality News Reports regarding Sergeant Sufferers and their Pets:

http://www.nbclosangeles.com/news/local/Pet_Product_Investigation_Los_Angeles.html



http://wkytarchives.com/watch?v=3499

Please log your complaint on Consumer Affairs Website to warn others and so that their Lawyers can help us!

http://www.consumeraffairs.com/pets/sergeants.html

Thank you!
Lorraine a Sergeant Sufferer for Life
: Re: Warning about Sergeant's Gold
: Lorraine July 17, 2009, 10:45:33 AM
Please read the below 06-16-09 blog from Sergeants....t o me!
It is evidence that they are aware of the suffering they are causing and yet choose to make a profit instead of stopping it.

http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medicatio...

Thank you,
Lorraine
Sergeant Sufferer for Life
: Re: Warning about Sergeant's Gold
: Lorraine August 29, 2009, 11:26:50 PM
August 2009 Consumer Affairs Article!  by Susan Wade McCormick
Very Detailed and Well Written!!!   Must read!  5 pages!

http://www.consumeraffairs.com/news04/2009/08/fleatick.html

EPA site:
http://www.epa.gov/pesticides/health/flea-tick-control.html
http://epa.gov/pesticides/health/spot-on-meeting-may2009.pdf

Consumer Reports site:

http://www.consumeraffairs.com/pets/sergeants.html
 

4 News Reports below:
http://wkytarchives.com/watch?v=3499
http://www.nbclosangeles.com/news/local/Pet_Product_Investigation_Los_Angeles.html http://www.myfoxdfw.com/dpp/entertainment/pets/SpotOn_Flea_Tick_Meds_Investi http://www.thebostonchannel.com/video/19425432/index.html


: Re: Warning about Sergeant's Gold
: Lorraine April 20, 2010, 09:52:07 PM
Michael Scott Green ESQ has filed a class action against Sergeantís products. 

He is looking for Sergeant Sufferers located in the N. J. area.

Please call him at 732-390-0480 if you wish to assist in the investigation.

MICHAEL SCOTT GREEN, ESQ.

GREEN & PAGANO, LLP

E-Mail:  green@lawgp.com
: Re: Warning about Sergeant's Gold
: Lorraine January 07, 2012, 11:42:13 PM
Keeps Happening!!!  Dogs and Cats Suffering as Sergeant's continues to poison our loved ones!!!
 
Must Read!!!

http://www.marketwatch.com/story/spot-on-flea-tick-products-alleged-to-cause-serious-harm-to-dogs-and-cats-2011-12-08

http://journal.drfaulken.com/problems-with-sentrypro-xfc-flea-and-tick-medication/

http://www.spotoncomplaints.com

http://www.consumeraffairs.com/pets/sergeants.html

http://www.hartzvictims.org/2008/01/28/danger-sergeants-gold-flea-and-tick-squeeze-on-2/

http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medication-almost-kills-dogsters-lucky-and-nala/comment-page-5/#comment-1565506

http://www.nbclosangeles.com/news/local/Pet_Product_Investigation_Los_Angeles.html


: Re: Warning about Sergeant's Gold
: Lorraine January 07, 2012, 11:43:50 PM
Keeps Happening!!!  Dogs and Cats Suffering as Sergeant's continues to poison our loved ones!!!
 
Must Read!!!

http://www.marketwatch.com/story/spot-on-flea-tick-products-alleged-to-cause-serious-harm-to-dogs-and-cats-2011-12-08

http://journal.drfaulken.com/problems-with-sentrypro-xfc-flea-and-tick-medication/

http://www.spotoncomplaints.com

http://www.consumeraffairs.com/pets/sergeants.html

http://www.hartzvictims.org/2008/01/28/danger-sergeants-gold-flea-and-tick-squeeze-on-2/

http://dogblog.dogster.com/2008/04/08/sargeants-gold-flea-medication-almost-kills-dogsters-lucky-and-nala/comment-page-5/#comment-1565506

http://www.nbclosangeles.com/news/local/Pet_Product_Investigation_Los_Angeles.html


: Re: Warning about Sergeant's Gold
: Lorraine January 08, 2012, 08:34:17 PM
These sites are the best informational resources to fight back on the OTC Flea manufacturers. ...
 
We need to band together to get this stuff off the market...
 
http://tinytimmy.org/
 
http://www.biospotvictims.org/